Shipping policy

WE SHIP ACROSS THE UAE

Delivery Within All Emirates

We deliver to all Emirates across the UAE with reliable and timely shipping options.

PRE-ORDERS

For pre-order items, shipping timelines will be shared with you once the order is placed, as these pieces are crafted specially for you.

DELIVERY RATES

  • Next-day delivery across the UAE — AED 25
    For orders placed before 3 PM.
  • Same-day delivery within Dubai — AED 35
    For orders placed before 10 AM.
  • 4-Hour Express Delivery within Dubai — AED 75
    For orders placed before 6 PM.

IMPORTANT NOTICE

Please ensure your mobile number and delivery address are accurate when placing your order to avoid delays.
Delivery timelines may vary during peak seasons, public holidays, weekends, and Ramadan.

INCORRECT ADDRESS DISCLAIMER

Label Aaliya is not responsible for packages lost or undelivered due to incorrect address provided by the customer.
It is the customer's responsibility to provide the correct shipping address.
If an incorrect address is entered, we are unable to offer reimbursement or replacement.

CANCELLATION POLICY

Orders cannot be cancelled once placed.

All pre-order items are made to order, and therefore cancellations are not permitted once your order is confirmed.
However, our standard return and exchange policy still applies to all pre-order purchases.